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Case Study

Consulting

Gap Analysis Website

Employee safety and efficient operations is a top priority with our client, spearheaded by the Group Safety and Operations department through the use of an on-going operating management system initiative. This initiative involves a regular, thorough audit of operating sites and refineries to ensure they are operating in line with the predefined processes and procedures put forward by the Group Safety and Operations team.


Solution

To help meet this global requirement to ensure consistency and adherence to group practices, BMN worked closely with the Group Safety and Operations team to develop an online Gap Assessment Tool; a tool which allows remote users from all the globally distributed locations around the globe to create, complete, analyse and manage a gap assessment of their facilities.

Benefits
  • Both gaps and good practice can be highlighted to support the exchange of knowledge about common process standards
  • Allows the business to thoroughly assess how current local activities, processes and procedures compare against all new operating management system standards
  • Allows identification of the risks associated with those gaps
  • Facilitates prioritisation of the gaps based on the severity of the risk they represent
  • Introduces a tool that adds most value to the central processes whilst providing appropriate flexibility for local team activities
  • Provides version control of standards to ensure up to date and accurate assessments whilst maintaining existing records
  • Delivers ‘full’ and ‘summary’ options to allow teams who have not fully adopted the system to carry out provisional assessments

Gap Analysis Polar Chart

Technology
  • ASP.NET v2.0 / C#
  • ASP.NET Web Services
  • Microsoft SQL Server 2000
  • Microsoft Excel Charting Tools
  • Telerik RadEditor Tools
  • Microsoft Excel
Features
  • Online system accessible worldwide to authorised users
  • Populated with most current “Elements of Operating”, meaning an up-to-date and valid assessment every time
  • Multiple user and delegation support to allow users to manage online access to sensitive assessment data
  • Dynamic, tailored supporting documentation so all users receive valid and pertinent guidance for their area of the business
  • Online reporting suite to help users analyse data and work to fill gaps
  • Administrative functions for the Group Safety and Operations team to closely monitor and control user access
Deliverables
  • Online gap assessment tool
  • Document management interface and versioning control
  • User access control, including delegation of assessments by leads
  • Reporting suite with dashboard, risk/conformance, matrix and “polar” charting
  • Offline option to allow sites to complete assessments offline via Excel
  • Offline pilot phase to help analyse usage and refine requirements
  • User administration interface
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